What are Special Order items?
Special Order items are products that are not kept in stock and are manufactured to your specified size or custom color, etc. Upon receiving your order, we deliver your specifications to the manufacturer who specially produces your item. This will result in extra processing time, usually 2-3 weeks. Awnings and RV covers that are in stock at the manufacturer's warehouse, will ship from there in 1-2 days.
"Special Order" Items cannot be cancelled once an order is placed. Your payment will be collected at the time you place the order--it is your 100% deposit. Special Order Items are so noted on the Web site. We will consider returning a Special Order item on a case-by-case basis; it will be subject to the shipping policies outlined here.